Physician Referral & Telephone Triage Times is proud to sponsor this year’s Physician Referral and Health Information Call Centers Annual Conference.

This is a most exciting and challenging time in the healthcare call center profession. Healthcare call centers continue to strive for excellence in their core functions and have increasingly looked to expand their reach into more parts of the health delivery system. Challenges are many from hiring the right people to motivating your staff, understanding technological advances, planning expansion, focusing on customer satisfaction and making the case to senior executives of the value of the call center.

“Preparing for 2010 and Beyond” is our theme this year from our first pre-conference workshop on maintaining and advancing your worth to the organization to our final keynote on developing your leadership skills. By the end of the conference you will be able to take away concrete ideas that will help you build that desired future for your call center.

The conference will be held at the Indianapolis Marriott Downtown, on June 17-19, 2009.  This upscale hotel sits in the heart of a vibrant downtown Indianapolis. Within walking distance from the hotel are hundreds of restaurants, a large regional shopping mall, White River State Park, the Indiana State Museum, the NCAA Hall of Champions, the Indianapolis Zoo and the unique Eiteljorg Museum of American Indians and Western Art.

If you have any questions concerning the conference, please contact our office at
770-457-6106.

Register by May 1st for Early Bird Rates!