Physician Referral & Telephone Triage Times is proud to sponsor this year’s Physician Referral and Health Information Call Centers Annual Conference.

This industry leading timely conference will have some of the healthcare call center's most respected authorities on hand to share their experiences and idea.

Almost three-quarters of the respondents to the 2009 Healthcare Call Center Survey indicated that their call center will be more important to their organization over the next two years. As this moves forward there will be numerous challenges presented, from strategy in this era of health system changes to operations, marketing and management. It will take skillful management to navigate through this new healthcare landscape.

Accordingly, “Navigating Your Way Through the New Healthcare World” is our theme this year from our first preconference workshop on ROI and call center metrics to our final keynote on deepening your leadership skills. By the end of the conference you will be able to take away concrete ideas that will help you build that desired future for your call center.
 

The conference will be held at the JW Marriott Hotel in Atlanta, GA, on June 16-18, 2010. 

The conference will be held at the JW Marriott Buckhead Atlanta. This upscale hotel sits in the heart of Atlanta’s Buckhead District and is attached to Lenox Square, one of the largest shopping malls in the Southeast, and is across the street from Phipp’s Plaza, Atlanta’s top upscale fashion shopping environment. The hotel is also right on Atlanta’s rapid transit train line (MARTA), with quick access to the Georgia Aquarium (the world’s largest), CNN headquarters, the High Museum of Art and the Martin Luther King Museum. The hotel has offered us conference rates of $149 single or double. These rates apply through May 24, 2010, after which reservations will be accepted on a space available basis at the best prevailing rate. You may contact hotel reservations at 1-800-228-9290 or 404-262-3344 and mention the words “Physician Referral” when making your reservation. If you want to book online go to www.jwmarriotbuckhead.com and enter the group code PHYPHYA. Check in time is 4 p.m. Check out time is noon.

We want to keep this conference affordable for healthcare call center professionals so we are holding the line on prices. All registration fee options are the same as last year. The early bird conference registration fee (submit by May 1) is $695 per person for organizations that subscribe to Physician Referral & Telephone Triage Times. For others, the fee is $795. After May 1, the fee is $750 per person for organizations that subscribe to Physician Referral & Telephone Triage Times. For others, the fee is $850. You may, until the registration deadline, elect to subscribe and take advantage of the discount.

For those also attending our preconference workshops, there is a separate added fee of $95 for each three hour workshop. (If you are not attending the main conference, but are going to one or both of the pre-conference workshops, the fee is $150 for each workshop).

This continuing nursing education activity was approved for 14.25 contact hours by the Georgia Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

So don’t wait to prepare for this most exciting upcoming event. Call today for more information or complete the registration form. Call the HMR Publications Group at 770-457-6106 or Richard Cohen, Conference Chairman, at 404-377-6131.

Register by May 1st 2010 for Early Bird Rates!