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2017 Healthcare Call Center Conference



2017 Annual Conference

Navigating In The Fast Lane
Heathcare Call Center's 29th Annual Conference

Healthcare Call Center Times is proud to sponsor this year’s Annual Conference of Healthcare Call Centers. This industry leading timely conference will have some of the healthcare call center’s most respected authorities on hand to share their experiences and ideas. For further information call the HMR Publications Group at 770-457-6106.

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The conference will be held at the

 Little America Hotel
Salt Lake City, UT


June 7-9, 2017


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Healthcare Call Center Time - formerly Physician Referral and Telephone Triage Times - Current Issue Cover 

In This Issue:

  • Changes, Challenges For UK Healthcare’s Centralized Scheduling Call Center
  • Cruise Ships and the Call Center
  • Reducing Readmissions By Getting that Appointment Set Before the Patient Leaves the Hospital
  • Adding a Lot of Triage Nurses Quickly
  • Gaining Some Perspective From the Contact Center Satisfaction Index 2016
  • Refilling That Prescription
  • Home Agents to the Rescue!
  • Working With Information Technology
  • Reminder: Poster Opportunities Available at Conference
  • Premedex Transitions to Transitional Care and Chronic Care Management
  • Note From the Editor: Codart, Pandora and What It Means For You