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Registration Is Open:

2018 Healthcare Call Center Conference



2018 Annual Conference

Your Bridge to Tomorrowís Healthcare Call Center

Healthcare Call Center Times is proud to sponsor this yearís Annual Conference of Healthcare Call Centers. This industry leading timely conference will have some of the healthcare call centerís most respected authorities on hand to share their experiences and ideas. For further information call the HMR Publications Group at 770-457-6106.

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Heathcare Call Center's 30th Annual Conference

The conference will be held at the

 Pittsburgh Marriott City Center
Pittsburgh, PA


June 13-15, 2018


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Healthcare Call Center Time - formerly Physician Referral and Telephone Triage Times - Current Issue Cover 

In This Issue:

  • Providing That World Class Experience at University of Utah Health
  • Big Change For Novantís Call Center Operations
  • Rounding in the Call Center
  • Aetnaís Informed Health ģ Line is More Than Nurse Triage
  • Letís Have an Open House For Call Center Recruitment
  • Questions About Opioid Refills and the Call Centers
  • You Canít Have a Great Call Center if You Donít Have Good Data
  • Thomas Jefferson University Offering a Telehealth Facilitator Certificate Program
  • Poster Opportunities Available at Conference
  • Communicating Via an App With Patients/Parents Before Surgery
  • ReminderóMake Your Voice Heard in the 2018 Healthcare Call Center Survey