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Registration Is Open:

2018 Healthcare Call Center Conference



2018 Annual Conference

Your Bridge to Tomorrow’s Healthcare Call Center

Healthcare Call Center Times is proud to sponsor this year’s Annual Conference of Healthcare Call Centers. This industry leading timely conference will have some of the healthcare call center’s most respected authorities on hand to share their experiences and ideas. For further information call the HMR Publications Group at 770-457-6106.

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Heathcare Call Center's 30th Annual Conference

The conference will be held at the

 Pittsburgh Marriott City Center
Pittsburgh, PA


June 13-15, 2017


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Healthcare Call Center Time - formerly Physician Referral and Telephone Triage Times - Current Issue Cover 

In This Issue:

  • Bringing on New Employees Via Contract Works For This Call Center
  • Focusing on Medication Management and Adherence
  • The Comprehensive Contact Center: Coming Your Way??
  • The Cancer Discussion
  • Improving That Retention Rate
  • An Expanding Access Center For the Grady Health System
  • Meeting Dr. Right
  • No-Show Data from athenahealth
  • Getting Ready for the 2018 Healthcare Call Center Survey