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Save The Date:

2018 Healthcare Call Center Conference

 

 

Recent Conference:

2017 Healthcare Call Center Conference

 

 

2017 Annual Conference

Navigating In The Fast Lane
Heathcare Call Center's 29th Annual Conference

Healthcare Call Center Times is proud to sponsor this yearís Annual Conference of Healthcare Call Centers. This industry leading timely conference will have some of the healthcare call centerís most respected authorities on hand to share their experiences and ideas. For further information call the HMR Publications Group at 770-457-6106.

Click Here For More Information

 

 

The conference will be held at the


 Little America Hotel
Salt Lake City, UT

 

June 7-9, 2017

 

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Healthcare Call Center Time - formerly Physician Referral and Telephone Triage Times - Current Issue Cover 

In This Issue:

  • Group Health Call Centers Morph Into Kaiser
  • Itís All in One at Highmarkís Blues on Call Program
  • A Veteran Healthcare Marketerís Take on the Role of Todayís Call Center
  • Kindred Contact Center Growing Rapidly
  • This Company Thrives as an Outsource Centralized Scheduling Call Center
  • Clinical Reasoning Skills and the Clinical Call Center
  • Lyft Focusing on Reducing No-Shows
  • Nurse Triage For International Students in Canada
  • Gaining the Education to Work in a Healthcare Call Center Environment
  • Vitals Index Study Results Can Help Call Center Representatives in Talking With Different Generations
  • Note From the Editoró Making Sure All Steps are Covered