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2017 Healthcare Call Center Conference



2017 Annual Conference

Navigating In The Fast Lane
Heathcare Call Center's 29th Annual Conference

Healthcare Call Center Times is proud to sponsor this yearís Annual Conference of Healthcare Call Centers. This industry leading timely conference will have some of the healthcare call centerís most respected authorities on hand to share their experiences and ideas. For further information call the HMR Publications Group at 770-457-6106.

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The conference will be held at the

 Little America Hotel
Salt Lake City, UT


June 7-9, 2017


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Healthcare Call Center Time - formerly Physician Referral and Telephone Triage Times - Current Issue Cover 

In This Issue:

  • The Contact Center as an Economic Engine For the Community
  • Starting a Call Center Within a Call Center
  • Verifying Identity For Selected Healthcare Call Center Interactions
  • The Telephone Medical Advice Services Bureau Closes
  • MDNet Solutions Transitions to Sequence Health
  • High Risk, Multiple Chronic Conditions and the Call Center
  • Providing Incentives to Bring Metrics in Line is Working For the Ogden Clinic
  • The Call Center as the Center of Value-Based Care
  • Moving Beyond the Call Center
  • Improving the Veteranís Administration Crisis Intervention and Suicide Prevention Call Center
  • The Transfer Center Extends Out