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2017 Healthcare Call Center Conference



2017 Annual Conference

Navigating In The Fast Lane
Heathcare Call Center's 29th Annual Conference

Healthcare Call Center Times is proud to sponsor this yearís Annual Conference of Healthcare Call Centers. This industry leading timely conference will have some of the healthcare call centerís most respected authorities on hand to share their experiences and ideas. For further information call the HMR Publications Group at 770-457-6106.

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The conference will be held at the

 Little America Hotel
Salt Lake City, UT


June 7-9, 2017


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Healthcare Call Center Time - formerly Physician Referral and Telephone Triage Times - Current Issue Cover 

In This Issue:

  • Hiring the Right People Can Make All the Difference
  • The Third Nurse Triage Call Center at Mayo Ramps Up
  • Abandonment Rate and Leakage Problems Leads to Wholesale Change
  • Creating a Nurse/Doctor Hybrid Model For the Video Visit World
  • The Marketing Call Center Going Forward
  • Patient Journey Mapping Might Be a Valuable Tool for the Call Center
  • The Call Center Meets the Medicare Annual Wellness Visit
  • Poster Opportunities Available at Conference
  • Online Scheduling Continues to Advance