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2018 Healthcare Call Center Conference



Recent Conference:

2017 Healthcare Call Center Conference



2017 Annual Conference

Navigating In The Fast Lane
Heathcare Call Center's 29th Annual Conference

Healthcare Call Center Times is proud to sponsor this yearís Annual Conference of Healthcare Call Centers. This industry leading timely conference will have some of the healthcare call centerís most respected authorities on hand to share their experiences and ideas. For further information call the HMR Publications Group at 770-457-6106.

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The conference will be held at the

 Little America Hotel
Salt Lake City, UT


June 7-9, 2017


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Healthcare Call Center Time - formerly Physician Referral and Telephone Triage Times - Current Issue Cover 

In This Issue:

  • HR to Call Center Leader
  • Grant Funding Helps Ambulance Company Move Ahead With Nurse Triage
  • Centralized Scheduling has Paid Dividends For Atlanta Gastroenterology Associates
  • Animated Advertising Brings Nurse Advice Line to Life
  • Adding Another Call Center to the Mix
  • Building Strong Relationships With Physicians, Office Staff and Other Internal Customers
  • Separating Out Call to Action From Scheduling Call Center Activities
  • Physician Recounts Personal Reflections on Second Level Triage
  • Geisingerís Scheduling Call Centers Moving Right Along
  • Remote Monitoring Rolls Out to Trinityís Health at Home Division
  • Note From the Editor: How Much Personal Information is Enough?